authorJulio Oliveira – Software project manager with over 16 years of practice. Experience in large multinational organizations such as Volkswagen, Rede Globo, and Stefanini IT Consulting – being responsible for budgets in excess of US$6 Million. Versed in innovation and software development, having participated in several projects with recognized technological research institutes in Brazil. Graduated in Computer Networks Management, postgraduated in Software Processes Management, MBA in Project Management, currently enrolled at the master degree program (MSc) in Information Systems Management at the University of Liverpool (UK). Holder of the credentials PMP and PMI-ACP of the Project Management Institute (PMI).

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