Gamification Analysis: How Snapchat Launched Spectacles

This article is written by Contributing Writer Erik van Mechelen. Making moves Snap Inc. is making moves. First, it built a cool mobile-only camera and messaging app with millions of engaged users. Snaps are ephemeral and the app opens on the camera. The founders famously turned down a $3-billion offer from Facebook. Snap Inc. continued … Continue reading Gamification Analysis: How Snapchat Launched Spectacles

The post Gamification Analysis: How Snapchat Launched Spectacles appeared first on Yu-kai Chou: Gamification & Behavioral Design.

Author: Erik Mechelen
Source: http://yukaichou.com/gamification-examples/gamification-analysis-how-snapchat-launched-spectacles/Read the rest

FINALLY!! Beginner’s Guide to Gamification (22 of 90): Onboarding Phase of Player’s Journey

Onboarding Phase of Player’s Journey Long overdue, but not forgotten. Here is the 22nd installment of the iconic Beginner’s Guide to Gamification! It was delayed because of my focus on Octalysis Prime, but now I am back. Now that I got Final Cut Pro for OP, I can also input multiple subtitles on a screen, … Continue reading FINALLY!! Beginner’s Guide to Gamification (22 of 90): Onboarding Phase of Player’s Journey

The post FINALLY!! Beginner’s Guide to Gamification (22 of 90): Onboarding Phase of Player’s Journey appeared first on Yu-kai Chou: Gamification & Behavioral Design.

Author: Yu-kai Chou
Source: … Read the rest

Thanksgiving 2016

Today – on Thanksgiving 2016 – I’m feeling grateful for my family, my health, and my ability to learn and grow. I had an enlightening conversation today with a relative on the “other side” politically – it wasn’t easy, but I survived – and learned something in the process. I think he did as well (at least I hope so).  And then my awesome 20-something nephew Zac wished me a Happy Thanksgiving. and reminded me to “keep an open mind and an open heart.” YES.

I’m doing my best to listen, learn and stay open. Sending you light, love and gratitude on … Read the rest

Playing with Thought Experiments and Meta-Rules

No great insights into gamification in this post, more me revisiting play, toys and games – again. When I need to clear my mind of clutter, I tend to consider the nature of play. That is probably why I write about it so much! I doodle about it on the plane, at night, when I have time to kill. I always come back to play. Dutch, a friend of mine in the gamification world likened it to Einstein’s “thought experiments”. Of course, I am not comparing myself to Einstein. The only things we have / had in common is dyslexia

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Why Commissions Hurt Productivity and Job Satisfaction

This article was written by Contributing Writer Erik van Mechelen The Nobel Prize in Economic Sciences Goes to… Contract theory is evolving. This year’s Nobel Prize in Economic Sciences went to Oliver Hart and Bengt Holmström for their contributions to contract theory. In the 1970s, Holmström’s informativeness principle helped define how a contract should link an agent’s … Continue reading Why Commissions Hurt Productivity and Job Satisfaction

The post Why Commissions Hurt Productivity and Job Satisfaction appeared first on Yu-kai Chou: Gamification & Behavioral Design.

Author: Erik Mechelen
Source: http://yukaichou.com/workplace-gamification/commissions-hurt-productivity-job-satisfaction/Read the rest

Nine Steps To Introduce Gamification To Your Enterprise

With a predisposition to explore and a propensity for curiosity, humans are natural innovators. Without this instinctive urge, prehistoric humans wouldn’t have created spears to help them hunt, and they wouldn’t have learned to build campfires to avoid freezing to death. Innovation is paramount for survival, and yet . . .

In the business world, we’ve all experienced barriers to bringing new ideas to fruition. Sometimes there’s pushback (or even ridicule) from our “tribe.” Sometimes there’s a palpable fear of change. Often, the problem is simply not knowing where to start.

As an innovator in your company, you’re undoubtedly aware

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How To Use Gamification To Improve Call Center Performance

Recent research by Deloitte found that 62% of organizations view customer experience provided through contact centers as a competitive differentiator. What’s more, 40% of the organizations that participated in the study have dedicated customer experience resources, and 82% recognized “accuracy and quality of information” as the most important customer experience attribute.

Do your call centers give you a competitive edge? Do your agents deliver quality service . . . and do they provide it efficiently and effectively?

Gamification can directly impact your answers to those questions. Here’s how:

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Author: matt.stone
Source: http://www-staging.bunchball.com/blog/post/1497/how-use-gamification-improve-call-center-performanceRead the rest